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Product Care & Policies
Everything you need to care for your Wildwood Lane products - and what to expect if something isn't right.
SOAP CARE
Each batch of soap is hand made in small batches, resulting in slightly different shapes, sizes and designs. As bars are in the "drying" phase they lose some water weight, so they may vary slightly from the weight listed on packaging. All attempts are made to adjust for this water weight loss during the final drying phase. Photos on the website represent samples of the bars available for sale - each design will be unique.
To extend the life of your soap:
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Keep it as dry as possible between uses.
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Use a soap dish that drains - do not place it on a flat surface.
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Avoid direct streams of water and do not submerge the bars.
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Placing them in a soap bag and hanging them after use is also a good option.
RETURN POLICY
Due to the nature of our products, we do not offer returns. If you are not satisfied for any reason, please promptly notify us at info@wildwoodlanesoaps.com and we will get back to you as soon as possible to do our best to come to a solution that works for both of us.
Customer satisfaction is our number one priority. Our goal is to give you the best possible service and product available.
CUSTOMER SUPPORT
Questions about an order, a product, or your skin? We're here to help. Email us at info@wildwoodlanesoaps.com or visit our contact page.
All products are free from SLS, parabens and phthalates, and are never tested on animals. Handcrafted in small batches in Kearney, Nebraska.
